Straight answers for hotels.

Kali is your hotel's own AI canine concierge, a dog specialist rather than a general chatbot. Under your brand, she answers every question your dog owning guests have about staying with you and exploring the city with their dog, around the clock. She lives on the channels your guests already use, so there is nothing for them to download and nothing for your front desk to chase.

Yes, completely. You choose her name, her personality and her greeting, and your guests believe they are talking to your hotel's own concierge. There is no Kali branding in front of the guest and no third-party logo anywhere. To them, she is simply your hotel, answering instantly and brilliantly.

No. Kali lives on WhatsApp and Telegram, the messaging apps your guests already have on their phones. They scan a QR code in the room or at reception, or tap a link in a pre-arrival message, and start chatting straight away. There is no account to create and no friction at all.

Through a QR code on your check-in materials and in the room, or a link in your pre-arrival emails, all of which we supply. A guest scans or taps, says hello, and Kali greets them by your hotel's name. From that first message she is ready to help with anything to do with their dog.

Dog friendly restaurants, bars and cafes, walks, trails and parks, emergency vets, local dog services and border crossing rules, all fused with your own pet policy, fees and house rules. If a dog owning guest would think to ask it, Kali can answer it. She covers your hotel and your city in the same breath.

No. A general chatbot improvises answers and handles room service or WiFi. Kali is a specialist built on a verified dog travel dataset, with an emergency-vet safety layer and native fluency in dozens of languages. She does a job no generic assistant can do, and she sits alongside your existing tools rather than replacing them.

Every recommendation Kali gives comes from data we have verified and validated, never a generative guess. She does not invent venues, numbers or addresses the way an open chatbot will. When she does not have something, she says so plainly rather than filling the gap with a plausible-sounding answer.

From the largest verified dataset of dog friendly travel ever assembled: millions of trails, more than a hundred thousand venues, thousands of emergency vets and border rules for well over a hundred countries. Every record is sourced, cross-checked and human-audited before it can reach a guest. Your own hotel facts are loaded on top, so her answers are right for your property and your neighbourhood.

Kali gives the nearest emergency vet by name, number and distance from validated data, and tells the guest what matters right now, in their language. She gets your guest to professional care faster and takes the 3am panic off your front desk. She is built to point to help quickly; she never pretends to be the vet herself.

She tells the guest she does not have verified information for that, rather than guessing. This is deliberate: a confident wrong answer about a dog is far worse than an honest one. It keeps your hotel's name attached only to information you can stand behind.

No. Kali gives guests clear, practical information and gets them to the right professional fast, but she does not issue veterinary diagnoses or legal rulings. On anything medical she points to a vet, and on border or import questions she points to the official rules. Your hotel is never exposed to advice it did not give.

Quickly, with no long rollout and no IT project. You send us your pet policy, your fees and a few local details, and we build, brand and configure your concierge for you. There is no app to deploy and no heavy lift on your side; the work sits with us, not your team.

Your pet policy and fees, your house rules for dogs, your preferred emergency vet if you have one, and the name and personality you would like Kali to have. That is essentially it. We handle the data, the configuration, the QR codes and the templates from there.

She takes the repetitive dog questions off your desk, day and night, so your team can focus on the guests in front of them. She does not replace your people, she frees them. We give your team a short briefing pack to launch, and there is no complex software for anyone to learn.

No integration is required to go live. Kali runs on WhatsApp and Telegram, independently of your PMS, so you launch with no IT project and no risk to your existing systems. For groups and larger properties that want to go further, we can provide API access to your own concierge instance and granular analytics, so the data you care about flows into your stack. You decide how deep the integration goes.

We supply QR codes for check-in, the room and reception, plus pre-arrival email templates you can send before guests even arrive. A guest scans or taps and is talking to your concierge in seconds. You decide where to place her, and most hotels put her everywhere a dog owner looks.

More than 30, natively, not machine-translated. A guest from Tokyo, Sao Paulo or Riyadh gets the same fluent, natural concierge as your English-speaking guests. Your hotel suddenly speaks every language your guests do, without hiring a single multilingual staff member.

Your guest data stays yours. We process it on your behalf under a standard data agreement that we share with your team before you start, and we never sell it to anyone. Privacy is a feature, not an afterthought; your guests' trust is part of what you are paying us to protect.

Yes. You get a guest analytics and usage dashboard showing what your dog owning guests want, when they ask and how Kali is performing. It is genuine business intelligence about a segment most hotels never measure. Over time it tells you exactly how to win more of these guests.

Dog owning guests book direct to reach Kali, stay longer and come back, and a well-run dog programme supports a premium dog fee. She also does the work a dedicated dog concierge would, without the salary. For most hotels a couple of extra dog bookings a year cover the whole subscription, and the rest is upside.

From $1,000 a year for your own dedicated concierge, a flat annual price banded by the size of your hotel. Larger properties and groups pay more, with discounts for multiple sites. You always know the number up front; there is nothing metered and nothing hidden.

No. There is no setup fee, no per-message or per-booking charge, and no surprise bills. You pay one flat annual price for your size band and use Kali as much as you like. We would rather your guests talk to her constantly than ration the thing you are paying for.

Kali is an annual subscription, billed once a year for your size band. There is no long lock-in and no penalty machinery; if she is not earning her place you are free to walk at renewal. We would rather keep you because Kali works than because a contract traps you.

No. Any hotel with dog owning guests can put Kali to work from day one, whatever your current policy looks like. She pairs naturally with the Roch dog friendly standard if you want to go further, but certification is not a requirement. You can start capturing the value immediately.

Kali is built by Roch Dog, the global authority on dog friendly travel and the body behind the dog friendly standard that hotels are certified against. The technology is accelerated through NVIDIA Inception, the programme for the world's most promising AI startups. You are not buying from a generic chatbot vendor; you are buying from the people who define dog friendly hospitality.